Choose us! The war-cry every company shout when touting for business. We at Timbox is different. We approach every project with our “Pillars of work”
Security is Key
We follow and encourage security best practices (after all, you are only as secure as the weakest link in the chain) We educate clients on cyber security and the little things they can do to help keep their network safe.
We document EVERYTHING. From flowcharts to diagrams of your system to resolutions of issues resolved. We even keep passwords in a secure encrypted software vault.
We keep things simple
When speaking with you, we will make sure we communicate in plain English and not geek talk or gobbledygook.
A plethora of skills and experience
From a quick PC fix, total server rebuilds or a network issue, we can do it. Oh, and if there’s ever a problem we can’t fix or solve, we know who to contact to get it fixed.
We do have a FUN Side
Anyone can fix a problem or answer a business question however what lasts is the experience working with that person. At Timbox, we genuinely and sincerely do care about each and every one of our clients. This is what drives us to go above and beyond looking after their systems.
Committed to QUALITY
We at Timbox are fortunate to be in position where we do not have to chase every company that looks for computer support. We carefully select and choose to work with clients who share our values. Looking after a company’s IT system or implanting a business reform is a HUGE responsibility which we do not take lightly. This take teamwork, a solid commitment to good communication, excellence and industry best practices to serve a company in an excellent manner. Put simply, if we cannot succeed in an excellent manner because of value differences – we simply don’t pursue the opportunity.
We HELP solve not CREATE business problems
Rest assured we sit on the same side as YOU. We don’t try to sell you the latest devices or encourage you to conform to practices that will impact your productivity. What we do instead is we LISTEN to your business problem and offer several strategies to resolve the ROOT of the problem and achieve your objectives.
A respected track record
Unlike other sectors, we at Timbox will show you we deliver Peace of Mind, Less Downtime, Faster Problem Resolution, Data Protection, Money Savings, and if need be, simplicity in IT management for you.